Dear Sir
Thank you for writing to enquire about my recently acquired stairlift. I have to say I am very pleased indeed with it, as it will prove very beneficial to me, since I am now 92 yrs of age, and quite badly afflicted with arthritis.
May I commend to you the people of your workforce who installed it. The electricians and the installer arrived on time and carried out the work with the maximum efficiency and with minimum inconvenience to me – all in all – a great success and I thank you all.
Yours sincerely
Nora Gauterin