I recently had a Stannah stairlift installed in my new home having had one at my previous address for 33 years during which time very little maintenance was required, just for general wear.
I would like to state that for this new stairlift the consultant from your sales team, Mr Nick Evans, was professional and thorough. He explained my options and tried various ways to accommodate me with a suitable lift according to my ability and disability. At no time did I feel under any pressure to purchase.
The installer, Mr Steve W? was also professional and diligent. When he had installed the stairlift he explained all aspects of it to me and ensured that I was comfortable, competent and confident to use it.
The care and consideration I have received from all the staff I have come into contact with is second to none and I would like to thank particularly these two gentlemen for making the whole experience a pleasant and positive one. I confirm that neither of these gentlemen are known to myself, family or friends.
I do hope that you will pass on my grateful thanks.
Mrs Y, Caerphilly