Dear Mr Higgins,
I am at a loss for words, to let you know what a relief and comfort you have brought to my family.
My great uncle (Mr Peter Meakins) is a very dear member of our family that has been struggling to maintain independence and quality of life that he should be allowed to have. He has been unable to use the stairs in his home for quite some time. Having the Stairlift will have an overwhelming effect on Peter’s life and help him enormously.
I really appreciate the professional, caring and considerate way you dealt with him. Your assistance has been invaluable throughout the preparation and installation of his Stannah Stairlift.
In this day and age it is becoming increasingly harder to find quality products and diligent
craftsmen, but you certainly made sure that everything had been well thought through, planned and carefully explained. You were meticulous right down to the last detail. This is a superb illustration of how things should be done and the performance of the installers was second to none. A truly first class service that exceeded all expectations!!!
This letter is simply to show the appreciation and gratitude that you and the Stannah Stairlift installers deserve for the exemplary work and courteous behaviour you provided.
I only hope that Calderdale council will continue to provide this standard of service to the elderly for many years to come and you should be proud of your contribution to society.
Thanks again for your support, dedication and outstanding work.
Mrs Sue Ross on behalf of Mr P Meakins