Dear Patrick Stannah,
I do not recollect having been left a customer satisfaction form to be completed, but I would like to thank everyone of your staff that I have spoken to for their helpful manner.
We had a local firm come to give us an estimate but they decided our stairs were too quirky and they were not interested. Your surveyor Dale Booth said he liked a challenge and worked out what alterations would be needed and a plan for our customised lift.
All your workmen that we met were efficient and worked well in spite of the soaring temperatures. Already I have benefitted from having the lift and my thanks go out to your company.
Thank you so much.
Your sincerely
Mrs L, Lincolnshire