Dear Sir
With reference to your xxxxxx – 12 September 2016.
I am pleased to say that from the visit of your representative, Paul Stevens, on the 5 September, to the fitting of the stairlift on the 10th, the whole operation was totally satisfactory and that included the electrical work which was completed on the 6 September.
The whole operation was carried out in a most efficient manner and my wife and I are very grateful. Our thanks to all.
Yours sincerely