The purpose of my letter is to thank you for the service you have provided to me and my wife. The stairlift is a fine piece of engineering and works perfectly; it runs as smooth as silk.
However, what I would like to stress is our appreciation of the help and kindness shown to us by all of your staff who we had the pleasure of coming in contact with throughout the whole of our negotiations and installation, starting with Chris Leather and then your Office staff who made all the arrangements with me on behalf of the Electrician, Joiner and your Installers. They were first class, every one of them arrived on time, this was important to me because of my wife’s disability.
Everyone was genuinely helpful and kind, and that means a lot to anyone in our situation.