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Mr Plainer

Dear Sirs

On behalf of my wife and myself, I would like to sincerely thank your firm for the exemplary manner in which you handled the recent fitting, and then removal of a stairlift at my home.  Your excellent installers on both occasions were absolutely expert and quick.  Your lady on the phone (Tracy) was very friendly and extremely helpful.  Finally Mr Proctor was first class in the way he understood and finalised the problem.  You should be proud of your excellent staff who epitomise your heading as a real family business.

Wishing you continued success.

M Plainer

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