Just a note to say thank you for installing your model 260 stairlift at the above address on 3rd Nov 2008.
We are very pleased with all the stairlift features, especially the lovely ample sized chair, the upholstery and the controls. The workmanship of the guide rails and their supports is also very neat.
Your engineers, who fitted the stairlift (Keith and Peter) did a great job and left everything neat and tidy. The same remark applies to the engineer (named Bob) who was responsible for electrics, he also left things neat and tidy. All three engineers are to be commended.
I unfortunately have lost sight of my main point of writing. It was, receiving on 5-11-08, a document from your firm, giving an extended 10 year guarantee on the stairlift, which is just wonderful, as is the stairlift user guide.
Mr & Mrs T McLean