To Patrick Stannah,
Thank you for your letter, in all my 83 years I’ve never come across a firm who have lived up to their promise contained in their promotional literature.
Your firm certainly did, through out the whole process of our purchase and fitting etc every step of the way was great and the Stairlift is making a vast difference to xxxxs’ life.
Convey our thanks to all your staff they were wonderful and we have already started to spread the word. There are not many British firms who are still owned and run by the family of the founders.
Mr & Mrs M, Shropshire