We are very happy to return your ‘How did we do?’ leaflet.
Sadly, in this day and age good service is a rarity, but thanks to your company we now know this it still exists.
From the first visit by Mr. Morgan, followed by the gentleman who installed the electrics and finally the two fitters, we were treated with courtesy in an efficient and professional manner. The fitters arrived on the dot and quietly got on with the job. When the lift was installed the method of working was very simply explained. The stairs and landing were left spotless and they had even filled in the holes where the handrail had been removed.
When you are over 80 as we are, upheaval in the home can be very stressful. Yesterday your excellent staff showed that this does not have to be the case.
Mr and Mrs M. J. Thorpe