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Mr A Scholes

Dear Sir

Thanks for your letter dated 29 June 2010 concerning stair lift we had installed on 28th June 2010.
The lift complies with everything your surveyor, Jo, described and my wife (90 years of age) and myself (92 years) think it is one of the finest things we have purchased for years.
So far, the lift works perfectly and we are so pleased with our choice.
In our opinion we are completely satisfied in every way, even though we have only had the lift, so far, for two weeks.  The electrician and installing engineer carried out their work efficiently and explained everything we needed to know.
Once again, many thanks to you and all your staff involved.

Yours faithfully

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