We do not usually write to companies who supply us with any sort of goods, but having read your Company Policy Statement (after installation) we thought we would.
It is good to find a British company that does what it states it will, with all employees contacted having good communication skills and the ability to put one at ease (especially those of us in our “autumn” years). All stages, from enquiry to installation went smoothly, in particular the installation by Julian (we do not have his surname).
He was on time to the minute, despite travelling from Wales, of likeable personality and obviously a skilled experienced installer.
In our opinion he could further enhance your company’s reputation if he was able to pass on his experience to both sales force and installation team.
We thank you for your service to date and wish you every success in the future.
Malcolm King and June Moss