Dear Miss Hope,
The Stairlift which you installed recently for me has given me a new lease of life. It is truly wonderful and I want to say Thank you. Thank you, I am most grateful to everyone involved. I cannot think how I managed without it and would be grateful if you would pass on this message to all concerned.
I look forward to hearing from you re. future maintenance.
Thank you again
Yours sincerely
Lois Howard