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K Rowlinson

Dear Mr Stannah

Ref your letter dated 21/12/11.

Your Installation Engineer did not leave a Customer Satisfaction form.

However I can state we are completely satisfied with our stairlift, and are already finding life much easier for my wife and myself.

I would also like to thank the two young men who installed the lift, they were both very pleasant and polite young men, and did a very efficient and clean job.  I am afraid you do not always get good service from some trades people, so it was a very pleasing experience to have such good service.

I will have no hesitation in recommending your company and workforce to anyone.

Yours sincerely

K Rawlinson (MR)

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