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Eileen Gowen

Dear Mr Stannah,

I would like to say thank you for your kind letter that you sent to me regarding the purchase of my Stannah stairlift.

I had already written a letter to the Manager of the Branch at Mansfield and I enclose a copy herewith.

As you will see, I am absolutely thrilled with my Stannah in every way – it has made such a difference to my life, and I know that I chose the best.

May I wish you, and all who work for Stannah Stairlifts every success in the future.

Yours sincerely

Eileen Gowen

(Copy of letter to the Branch)

Dear Sir,

I would like to say thank you for my Stannah stairlift, and the difference it has made to my life.

I would also like to say thank you for the courteous, helpful and pleasant way everyone has been with regard to my Stannah from my first telephone call, the rep on the Saturday morning, the electrician, and the engineer who fitted my Stannah.

It is so nice to know that there are still these firms around, who are interested in their customers, not just the work and money.

I’m so glad I chose Stannah for my stairlift, life is so much easier now.

Yours faithfully

Eileen Gowen

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