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S Farrington

Dear Sir

Thank you for your letter of Sept 23rd re my Stannah stairlift.

You mention the customer satisfaction survey.  However I was not given one.

I would like though to say I was very satisfied with the service I received throughout.  Starting with Peter Greenhalgh the Sales Consultant who also took time to speak to my son in Dorset and answer is queries on my behalf.

Both the electrician ‘Peter’ and the plumber ‘Dave’ worked very hard and left everything tidy.  Finishing with the installer ‘David’ who explained everything satisfactorily.

So, I thank you for your A1 Service.

Yours sincerely

S Farrington

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