- Remember if you are home alone we always recommend that you carry a mobile phone so can alert others if you need help.
- Keep your local branch or supplier number handy or saved in your phone for emergencies.
- It’s always a good idea to ask someone else to be around to help you troubleshoot.
- If your stairlift stops on the stairs, it’s best to stay seated and see if you can restart it or summon some assistance. If you do have to get off make sure you can do so safely, take it slowly and ideally have someone to help you.