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The Stannah homelift process

It’s not just what we sell that we take great care over, how we sell, deliver and service is just as important to us – and you. From the moment you contact us at our call centre we will do everything we can to make sure your experience at every step of your purchase lives up to the Stannah name.

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1. Assessment

If you’re interested in taking things further, we will arrange for one of our helpful surveyors to visit you at home and talk you through the options we offer. They will explain how our installation process works and give you a straightforward quote for you to consider in your own time. There’s absolutely no pressure on you at any point.

2. Survey

If you decide to go ahead and order from us, all you then need to do is call us to get everything moving. We will arrange for a full survey to be carried out at your home to ensure a structurally sound installation.

We will also take a deposit, arrange any preparatory work with our trusted sub-contractors and suggest a date for installation that is convenient for you.

3. Installation

When the time comes, our two-man installation team will fit your lift to the highest standards. They will then give you a full demonstration on how to use your new lift and ensure everything is clean and tidy before leaving.

Your new lift, with a full two year warranty, will be ready to go and will start making your life easier!

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