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Which? Trusted Traders

Which? Trusted Traders, run by the independent consumer champion Which?, is an endorsement scheme designed to help consumers find local endorsed traders they can rely on.

Under the Which? Trusted Traders scheme, Trading Standards trained officers conduct face-to-face assessments, including business credit reports, business process procedures, customer service and complaint handling procedures and seek feedback from past customers. Due to the stringent demands of the assessment, one in four applicants don’t secure the coveted endorsement.

We are delighted to be the first national stairlift manufacturer to have gained the Trusted Traders badge.

The Queen’s Awards for Enterprise

The Queen’s Awards for Enterprise are highly prestigious awards, made by HM The Queen to UK businesses for their outstanding achievements in the categories of Innovation, International Trade and Sustainable Development.
Stannah have been awarded The Queen’s Award for Enterprise four times since 1984.

  • 1987: Export achievement
  • 1994: Export achievement
  • 1999: Export achievement
  • 2010: International trade

British Healthcare Trades Association (BHTA)

The BHTA was founded in 1971 and is the oldest and largest healthcare association in the UK. It is the first trade body within the health industry to have an Office of Fair Trading (OFT) approved code, which means that it has been proved effective in safeguarding and promoting the interests of consumers beyond the basic requirements of the law. Stannah are proud to be members of the BHTA, as it is a clear demonstration of our ethical practice and code of conduct. It shows that we adhere to the best possible practice in our business dealings, and provides us with professional recognition within UK industry.

Lift and Escalator Industry Association (LEIA)

The LEIA is the representative body for those dealing in the supply, installation and maintenance of lifts – which includes stairlifts, homelifts and lifting platforms. As members of the LEIA we are committed to upholding the highest standards of quality, design, workmanship, and above all, safety.

Buy With Confidence Scheme

The Buy With Confidence scheme, which was launched by Hampshire County Council Trading Standards Service in 1999, provides consumers with a list of local businesses who have taken a commitment to trading fairly, and is the largest scheme of its kind in the UK. Being part of it will help people with disabilities source mobility equipment safe in the knowledge that the service provided will be reliable and good quality.

CE Marking

By marking our products with the CE Mark, we are making a declaration that our product complies with relevant European health, safety and environmental protection legislation.

ISO Certifications

The International Organisation for Standardisation (ISO) is the largest global developer and publisher of International Standards for Business, Government and Society. Stannah have achieved ISO certifications for quality, environment and health and safety.

ISO 9001 Certificate

This is internationally recognised as the standard for the quality management of business.

ISO 14001 Certificate

This is internationally recognised as the standard for an organisation’s Environmental Management System.

ISO 45001 Certificate

This is internationally recognised as the benchmark for Health and Safety management Systems certification.